Priority
- Truck sent when snow reaches
- 1 inch
- Lot clear within, after the snow stops
- 3 hours
- Walks and entrances clear within
- 2 hours
- De-icer before the storm when icing is forecast
- Yes
- Return passes while it snows
- Every 3 hours
Commercial snow and ice, Buffalo, NY
The trigger depth is in your contract
We plow, de-ice and shovel lots, walks and entrances for property managers in Erie and Niagara counties. Each site gets a written snowfall trigger and a clear-by time, so a lake-effect night is not a guess.
Trigger depth and clear-by time
When the truck rolls, and when you are clear
Every contract starts from this table. The site walk sets a tier for each lot, walk and entrance, and the written contract carries the numbers.
Standard
- Truck sent when snow reaches
- 2 inches
- Lot clear within, after the snow stops
- 6 hours
- Walks and entrances clear within
- 4 hours
- De-icer before the storm when icing is forecast
- Yes
- Return passes while it snows
- Every 6 hours
Before opening
- Truck sent when snow reaches
- 3 inches
- Lot clear within, after the snow stops
- By next opening
- Walks and entrances clear within
- By next opening
- De-icer before the storm when icing is forecast
- On request
- Return passes while it snows
- One at the end
PriorityClinics, senior living, 24-hour sites | StandardRetail, offices, apartments | Before openingChurches, schools, light industrial | |
|---|---|---|---|
| Truck sent when snow reaches | 1 inch | 2 inches | 3 inches |
| Lot clear within, after the snow stops | 3 hours | 6 hours | By next opening |
| Walks and entrances clear within | 2 hours | 4 hours | By next opening |
| De-icer before the storm when icing is forecast | Yes | Yes | On request |
| Return passes while it snows | Every 3 hours | Every 6 hours | One at the end |
These are sample terms. Your written contract sets the trigger and the clear-by time for each area of your property. Work pauses under a travel ban and starts again when it lifts.
One storm, start to finish
From the forecast to the visit log
The same six steps run at every site, so your contact always knows where a storm stands.
- 01
Step 1: Forecast
When the forecast reaches a trigger, the field lead texts your contact the site list and the tier for each area.
- 02
Step 2: Pre-treat
Where icing is forecast, we apply de-icer to lots and walks before the snow starts.
- 03
Step 3: Trigger
A supervisor measures depth on site. At your trigger the trucks go; below it they wait.
- 04
Step 4: Clear
Crews plow lots and lanes, then shovel and treat walks and entrances in the order your tiers set.
- 05
Step 5: Walk-through
A supervisor checks entrances, ramps, hydrants and drains and goes back to any spot that was missed.
- 06
Step 6: Report
You get a visit log with arrival and finish times. If your contract asks for it, it carries photos of each area.
Credentials and cover
What we hold, and how to check it
The same lines are in the footer of every page. Ask for the certificate of insurance and we send it before the first push.
Snow industry credential
Certified Snow Professional (CSP) · NY Certificate 000000 · Snow & Ice Management AssociationVerify
The snow and ice industry's credential for managing winter work on commercial sites.
Insurance
General liability and commercial auto insurance
A certificate of insurance goes to your property manager before the first push, with your property listed as certificate holder.
From property managers
What managers say about the log
“The plan showed which entrances were cleared first, and that is the order the crew followed. When a resident called, I could point to the log.”
Riley B.Property manager, apartment community
“Our front ramp and the two accessible spaces were clear before the first appointment, and the visit log reached my email that morning.”
Divya S.Office manager, medical building
“Two of our tenants share one dock. We marked it on the site walk, and it was cleared around the delivery times we gave them.”
Hadeel D.Manager, retail plaza
Sample reviews.
Ice control
Plowing clears the snow. Ice is its own job.
A plowed lot can still freeze at dusk, when the melt from the stacks runs back across it.
We treat lots and walks before icing is forecast and again where meltwater refreezes. Each application is written into the visit log with the time and the area.
What you can expect
Applied before the storm when icing is forecast
Walks and entrances treated first
Rates follow pavement temperature and the product used
Every application logged with a time
Who we clear for
Lots that have to open on time
We work on commercial and multifamily property only. Each type below gets a different order of work.
Retail plazas
Wide lots, long walks and a loading dock that has to open before deliveries.
Medical and office buildings
Entrances, ramps and accessible spaces first, before the first appointment or shift.
Apartments and condos
Resident lots and walks cleared on an overnight route, with stacking space marked in advance.
Churches
Lots and steps clear before the first service, on the schedule your office sets.
Schools and daycares
Drop-off lanes and entrances cleared before arrival, with fire lanes kept open.
Industrial yards
Truck courts, gates and dock aprons cleared around shift changes.
Where the trucks stage
Erie and Niagara counties
Routes are built by area, so trucks are not crossing the county between stops. If your property is near an edge, ask which route it joins.
Erie County
- Buffalo
- Cheektowaga
- Amherst
- Tonawanda
- Blasdell
- Lackawanna
- West Seneca
- Orchard Park
- Hamburg
- Elma
- Depew
- Williamsville
- Clarence
- Grand Island
Niagara County
- Niagara Falls
- North Tonawanda
- Lockport
We don't plow south of Hamburg, east of Clarence or into Genesee County, and we don't plow single-family driveways.
ZIP codes: 14201, 14202, 14203, 14204, 14206, 14207, 14208, 14209, 14210, 14211, 14212, 14213, 14214, 14215, 14216, 14217, 14218, 14219, 14220, 14221, 14222, 14223, 14224, 14225, 14226, 14227, 14228, 14120, 14301, 14094, 14072, 14051
Questions
Before you sign a snow contract
How will I know when you are coming?
Your contract names a trigger depth for each area. Crews measure it on site and log the time. Below the trigger we don't plow, and on a per-push contract you are not billed a push.
What happens at a site walk?
A supervisor walks the property with you or your contact and marks the lot, walks, ramps, hydrants and drains on a plan. They ask where snow can pile and who has to be able to get in first. The written proposal follows by email.
Are you licensed and insured?
Our snow industry credential and insurance lines are in the footer of every page. We send a certificate of insurance before the first push; list your property as certificate holder when you sign.
When do seasonal contracts close?
On October 31, so routes can be built before the first storm. After that we take per-push sites only, as routes allow.
How do we pay?
Per-push contracts are billed after each storm. Seasonal contracts are billed in equal payments through the season. The contract states the schedule and the accepted methods.
What should we do before the first storm?
Tell us where cars park overnight, mark hydrants, drains and curbs, and give us any gate or lock codes. Think about where plowed snow can stack, and ask about hauling if there is no room.
Do you plow houses?
No. We work on commercial and multifamily property, and we don't plow single-family driveways.
What areas do you serve?
Erie County and the Niagara County towns in our service area. If your property is outside, call and we will say so.
Contract deadline
Seasonal contracts close October 31
Routes are built before the first storm. Walk your property with a supervisor now and have the written terms in hand before the season starts.